Words as Windows or Walls: Exploring Nonviolent Communication

The ability to communicate more effectively and compassionately is critical to the health of our relationships. This session will review the theory and methodology of Nonviolent Communication offered by Marshall B. Rosenberg, Ph.D.  It is his belief that it is our nature to enjoy giving and receiving in a compassionate manner. A number of concepts will be presented that will guide participants towards more loving, caring and authentic relationships. Some of the topics covered will include: Identifying and Expressing Feelings, The Power of Empathy, Connecting Compassionately with Ourselves, and The Protective Use of Force.

We are bound to have more fulfilling and enriching interactions if we enlist some of the tools offered by Dr. Rosenberg. Over the years, I have dealt with challenging and difficult people who are unaware of their impact on others. As a professional, my response to their circumstances, attitude and behaviours will influence the dynamic between us. I have learned about the importance of not evaluating and judging to allow the positive within me to emerge. Rosenberg’s Nonviolent Communication approach gives us a model for this important work.

Presented by Deborah Abt

VIEW Non-Violent Communication Session Slides (pdf)

About 3rd Sider Deborah Abt

For the past 23 years, I have been employed with the Provincial Government in Canada and for the past 20 years I have worked in the capacity of a Probation/Parole Officer. My involvement with the Criminal Justice System has provided me with a lot of opportunity to develop Third Side Roles in the areas of Prevent, Resolve and Contain. I deal with conflict and crisis on a daily basis so it is important to know when and what role to step into. I have assumed the identities of referee, witness, peacekeeper, mediator as well as provider, teacher and bridge-builder. It is critical that I try to engage my clientele in productive and nonviolent communication. I am currently a graduate student of the MADR (Masters of Arts in Dispute Resolution) program and have previously completed an Honours Bachelor of Commerce Degree and a Bachelor of Arts Degree with a Major in Psychology at the University of Windsor. I feel my disciplines build on each other which will be useful in my future employment pursuits. I will be completing the mandatory mediation practicum assigned to this degree in May. This will provide me with hands-on experience in mediation. My education and experience should provide me with the tools needed to address human needs during instances of conflict.


About Deborah Abt

For the past 23 years, I have been employed with the Provincial Government in Canada and for the past 20 years I have worked in the capacity of a Probation/Parole Officer. My involvement with the Criminal Justice System has provided me with a lot of opportunity to develop Third Side Roles in the areas of Prevent, Resolve and Contain. I deal with conflict and crisis on a daily basis so it is important to know when and what role to step into. I have assumed the identities of referee, witness, peacekeeper, mediator as well as provider, teacher and bridge-builder. It is critical that I try to engage my clientele in productive and nonviolent communication. I am currently a graduate student of the MADR (Masters of Arts in Dispute Resolution) program and have previously completed an Honours Bachelor of Commerce Degree and a Bachelor of Arts Degree with a Major in Psychology at the University of Windsor. I feel my disciplines build on each other which will be useful in my future employment pursuits. I will be completing the mandatory mediation practicum assigned to this degree in May. This will provide me with hands-on experience in mediation. My education and experience should provide me with the tools needed to address human needs during instances of conflict.