Most workers will encounter workplace conflict. While workplace conflict can usually be resolved between the parties involved, other times a workplace mediator (neutral 3rd party) must facilitate conversations to resolve the conflict. Workplace mediation can be effective in union and non-union settings. The primary goal is to empower the parties to help them work together better. Workplace mediation is confidential, informal and a voluntary process. There are several types of conflicts in the workplace: leadership, style, personality, interdependence and differences in background/gender. Check out our Workplace Conflict FAQ for additional information.
One of the biggest causes of workplace conflict is personality issues. For example, if a co-worker walks into the office and doesn’t greet people, co-workers can label the employee as being rude or arrogant. Conflict involving differences in background/gender occur because of differences in educational backgrounds, personal experiences, ethnic heritage, gender and political preferences.
Contact ESCRO to find a workplace mediator to help you resolve your workplace issue. Workplace mediation is an opportunity to improve your workplace relationships.