Presented on April 25th, 2016 at 7:30 pm in the Harper Woods High School Community room.
Living in a diverse society gives us the opportunity to work, interact and live with people who speak very little English or none at all. Conflict can occur between people who cannot communicate effectively with one another. While mediation is a solution to resolving conflict, challenges for mediators can also arise when trying to communicate effectively with non-English speaking clients during mediation. An interpreter can either help or complicate the process of mediation. In this workshop, we will examine the issues that need to be addressed before using an interpreter within a mediation process. In addition, we will focus on common issues the mediator will need to address in the session itself.
Here is a link to the presentation powerpoint: Making Talk Work