Having worked with different organizations for the past 17 years, I have learned that we live in conflicts everyday. However, I have never thought of a formal conflict resolution department until I joined a dispute resolution master’s program. During my studies, I realized that many business either ignore or overlook the importance of having a conflicts management system to increase their productivity. Issues concerning human diversity, and cultural and societal differences were never a focus in most of the management’s strategy to achieve their organizational goals. Furthermore, no formal methods of conflict resolution were implemented and executed; thus, the company suffered because there was no conflict resolution system to solve existing issues and quench potential future disputes.
To learn more about how organizations can develop a complete conflict resolution systems, please attend my presentation on April 21st, 2014 at Harper Woods High School (Wayne State University Extension Center) @ 7 PM
UPDATE: Here are Slides from this Session. I also shared this useful summary of Dispute Systems Design principles from the Beyond Intractability website with attendees.
Asim Khaliq is a veteran business owner of three successful e-commerce businesses. In addition to his Engineering degree, Asim is currently in the process of adding a degree in Dispute Resolution to his long list of professional certifications which include E-Commerce, Project Management, Graphic Design, Civil and Special Ed Mediation, and ERP. He takes pride in being a team player with extensive business knowledge and experience who always takes on new challenges. With his unique and varied background he has contributed to the success of several individual and team-based business ventures. Asim also volunteers at the Wayne Mediation Center and has contributed to two documentaries by Riz Films as a Script Writer and Assistant Producer. Asim is a member of Autism Ontario and his next step is to develop an organization conflict resolution system.